Order Status & Messages

Open the Order Status & Messages tab (in the My Account tab) after sending an order to check the order status and change or cancel an order.

You can also view, edit, and trade Saved orders from the Order Status tab.

The Messages panel reports real-time account activity and status, as well as important market notifications. As Messages are received, StreetSmart.com® displays them briefly in the bottom right-hand corner of the platform.

The Order Status panel shows the order details of each order submitted during the current day's trading session and allows you to change or cancel unexecuted open orders.

The Messages panel displays:

status of your executions and their outcomes,
any additional messages about the order,
systems status,
exchange status,
alert, bracket, and conditional order activity, etc.

Configuration Tip

The divider bar between the Order Status and Messages views allows you to adjust how much space each view has. If you want to see more Order Statuses and fewer Messages, click on the bar and drag it down, or vice versa if you want to display more Messages.

Get a quick overview of all the My Account tab features in this self-paced Account Tab training video.

Stock and/or option symbols and price and volume data shown here are for illustrative purposes only. Charles Schwab & Co., its parent or affiliates, and/or its employees and/or directors may have positions in securities referenced herein, and may, as principal or agent, buy from or sell to clients.

Sort columns by clicking on the column header. For example, click once on the Status column to sort the entire list by that column. To reverse the sort order, click again.
Auto sorting, when enabled via the Customize window, ensures that even as data changes in your Order Status window, the sort order you've selected will be maintained. If unchecked, you will have to manually sort data by clicking on a column header again. This configuration will apply to the Order Status sidebar module as well.
Save your sort order from session to session by checking Save Sorting in the Global configuration tab.
Change column order by clicking a column header and dragging the column to a different location. The column will snap into place when you release mouse button. The Status column cannot be moved.
Cancel an order by clicking on the order and then clicking Cancel. You can only cancel Open orders (check the Status column).
Change an order by clicking on the order and then clicking Change. You can only change Open orders (check the Status column). Refer to Changing an Order for more information.
Print the displayed Order Status tab by clicking the Print link in the upper right corner.
Trade a symbol in your list by clicking on the symbol and then clicking the Trade link. It will load the symbol and trade action into the Trade tab.
Right-click on an open order to access a menu of actions you can take on the selected symbol.

Saved Orders

Click the Saved Orders button to view all the orders saved to your account.

Click on a saved order to access links to the Trade tab, where you can Edit or Submit the order, Delete the order, or view Charts, News, etc. for the security.

Order Status/Saved Orders Columns
Status	Displays the current status of your order (filled, open, cancelled, etc.).
Symbol	Displays the symbol for the security.
Action	Displays the action type of the order (buy, sell, buy to open, etc.)
Quantity	Shows the number of shares or contracts for which the order was placed.
Venue	Indicates whether the order was routed via SmartEx or directly to an ECN.
Price	Shows the amount you intend to pay or receive for the purchase or sale of a unit of the security.
TIF	Displays the time in force for the order: Day, GTC (Good ‘Til Cancelled) etc.
Quantity filled at*	Displays how much and at what price your order was filled.
Trade Type*	Displays Primary for orders with associated brackets, bracket type (Profit/Trailing Stop/Stop Loss), and Order for non-bracketed orders.
Current Trigger Price*	During market and extended hours, displays the price at which a trailing stop order will be triggered. The trigger price is calculated by using the point or percentage amount and subtracting it from the bid on sells or adding it to the ask on buys. As the market moves up (for sells) or down (for buys) the trigger price moves up or down, and the Order Status panel displays streaming updates.
Order Number	Displays the unique number associated with each order.
Time	Shows the date and time the order was placed.
Security Type	Indicates whether the order is for an equity or option trade.
Last Trade	Displays the last trade price for the security or the last value for an Index.

*Orders Status screen only