Order Status & Messages

Open the Order Status & Messages tab (in the My Account tab) after sending an order to check the order status and change or cancel an order.

You can also view, edit, and trade Saved orders from the Order Status tab.

The Messages panel reports real-time account activity and status, as well as important market notifications. As Messages are received, StreetSmart.com® displays them briefly in the bottom right-hand corner of the platform.

The Order Status panel shows the order details of each order submitted during the current day's trading session and allows you to change or cancel unexecuted open orders.

The Messages panel displays:

status of your executions and their outcomes,
any additional messages about the order,
systems status,
exchange status,
alert, bracket, and conditional order activity, etc.

Configuration Tip

The divider bar between the Order Status and Messages views allows you to adjust how much space each view has. If you want to see more Order Statuses and fewer Messages, click on the bar and drag it down, or vice versa if you want to display more Messages.

Get a quick overview of all the My Account tab features in this self-paced Account Tab training video.

Sort columns by clicking on the column header. For example, click once on the Status column to sort the entire list by that column. To reverse the sort order, click again.
Auto sorting, when enabled via the Customize window, ensures that even as data changes in your Order Status window, the sort order you've selected will be maintained. If unchecked, you will have to manually sort data by clicking on a column header again. This configuration will apply to the Order Status sidebar module as well.
Save your sort order from session to session by checking Save Sorting in the Global configuration tab.
Change column order by clicking a column header and dragging the column to a different location. The column will snap into place when you release mouse button. The Status column cannot be moved.
Resubmit an expired or cancelled order by clicking on the order and then clicking Resubmit. The Trade tab will load all order details so you can place the order again. Cancelled orders with brackets, if resubmitted, will include the brackets. Resubmit capability is constrained by venue hours, so orders that were originally sent via Schwab After Hours or Pre Market can only be resubmitted during the hours those venues are active. The Resubmit function cannot be used to resubmit multi-leg option orders.
Cancel an order by clicking on the order and then clicking Cancel. You can only cancel Open orders (check the Status column).
Change an order by clicking on the order and then clicking Change. You can only change Open orders (check the Status column). Refer to Changing an Order for more information.
View Order Detail, such as order conditions, brackets, and order activity, by right-clicking on an order and selecting Order Detail.
Print the displayed Order Status tab by clicking the Print link in the upper right corner.
Trade a symbol in your list by clicking on the symbol and then clicking the Trade link. This will load the symbol and trade action into the Trade tab.
Right-click on an open order to access a menu of actions you can take on the selected symbol.

Saved Orders

Click the Saved Orders button to view all the orders saved to your account.

Click on a saved order to access links to the Trade tab, where you can Edit or Submit the order, Delete the order, or view Charts, News, etc. for the security.

Order Status/Saved Orders Columns
Status	The current status of your order (filled, open, cancelled, etc.)
Symbol	The symbol for the security. Multi-leg option orders will display the underlying symbol and option strategy on a "parent" row, with the legs comprising the order below it.
Action	The action type of the order (buy, sell, buy to open, etc.)
Quantity	The number of shares or contracts for which the order was placed
Venue	Indicates whether the order was routed via SmartEx or Direct Access
Price	The amount you intend to pay or receive for the purchase or sale per unit of the security
TIF	Time in force for the order: Day, GTC (Good 'Til Cancelled), etc.
Quantity filled at*	Quantity and price at which your order was filled
Trade type*	Displays Primary for order with associated brackets, bracket type (Profit/Trailing Stop/Stop Loss), and Order for non-bracketed orders
Current Trigger Price*	During market and extended hours, displays the price at which a trailing stop order will be triggered. The trigger price is calculated by using the point or percentage amount and subtracting it from the bid on sells or adding it to the ask on buys. As the market moves up (for sells) or down (for buys) the trigger price moves up or down, and the Order Status panel displays streaming updates.
Cost Basis Method*	Displays the cost basis method being used for the order. Click the method name to edit the cost basis method being used for each individual closing, non-option order. For more, see Cost Basis Method
Order Number	The unique number associated with each order
Time	The date and time the order was placed
Security Type	Indicates whether the order is for an equity or option trade
Last Trade	The last trade price for the security or the last value for an index
* Order Status screen only