How do I customize what I want to see in the tabs?
All of the tabs in the window can be customized with the exception of the Balances tab. Columns can be selected and their location can be changed by going to Settings > Columns. The column set-up window will display available columns and allow you to select and change locations for the active tab. To change only the position of a column, you can move it to the desired location by clicking and dragging the column heading to the preferred location.
How do I view the latest marked-to-market balances in my account?
Balances will update when you first logon and then every 1 minute, or after a transaction, whichever comes first. If you have a Margin account, you can find the time of your last update by going to the Balances tab and clicking on the Detail button located near your Margin Buying Power.
How accurate are the Balances displayed on the Balances tab?
Balances are updated in real-time to reflect both security and cash transactions and intra-day price movements. Consequently, the cash and security balances and the derived figures (such as buying power and margin equity) should all be an accurate snapshot of your account at the time that the data is refreshed.
Your positions are updated on a tick-by-tick basis during market hours. It is very possible that the current values in your Balances tab may not match the Positions tab, as the Balances tab is static and the Positions tab is dynamic.
Why are my Balances different on StreetSmart Pro® software than on other Schwab electronic channels?
All Schwab electronic channels are in the process of being converted to using marked to market balances and positions. Before this conversion process is complete, it is possible that StreetSmart Pro software will be using this real-time valuation method while other channels are using methods based on security prices from the close of the previous business day.
Additionally, the StreetSmart Pro quote feed is different than feeds used by other electronic channels such as Velocity therefore you may see slight variances based on both the quotes themselves as well as the timing of the balance update.
What is meant by "open positions"?
Securities that hold in your account are "open positions." Once you sell a position that you are long or buy back a position that you are short, that position is considered closed. This page only displays your open positions.
How are "Market Value" and "Prices" determined?
Market Values and Prices displayed are real-time and derived from the real-time quotes for the securities in your account.
How is the Cost determined?
For most accounts cost data will be updated nightly with the same information used in Schwab.com and other channels. Unlike those channels however, StreetSmart Pro will update to your cost figures for equities and options as fills are received. The cost is calculated by multiplying the number of shares or contracts and the execution price for each fill. Commissions, Fees and other events such as dividend payments and other corporate actions may not be included in this calculation.
As shares/contracts are added to a position the new cost is calculated in most cases using FIFO.
What does the asterisk (*) next to the cost figure mean?
An asterisk indicates that the cost displayed is based on incomplete data and is therefore incorrect. When summing the executions for your position if the ending position amount differs from the position received from the position database it will be marked with an asterisk. In the Lot Details window you will see that any cost and related P&L figures that have an asterisk also have one or more lots that have N/A displayed instead of the correct value.
How is the P&L calculated?
The Cost amount is compared to the Market Value and the difference is the profit or loss on your position.
Can I Control the Volume of Transactions sent to me when I Update?
Yes. The 60-day setting is a default value. Simply click in the Days field and change the number to the number of days to want to see. You can set the value anywhere in the range of 1 to 60 days. The higher the value, the more days of transaction data you will receive and the longer it takes for that information to be transmitted.
Can I build up transaction history over a period of time in Streetsmart Pro ?
No. Unlike transaction data found on other Schwab channels, data is not stored on your Streetsmart Pro desktop. If you want to retain transaction data spanning periods greater that the last 30 days, you must export this data for use with an external application, such as MS Excel.
Alternatively, if you need to look further back than the 90-day maximum limit of the StreetSmart Pro software, the quickest way is to go to schwab.com or contact your Schwab Active Trader Broker.
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