Changing or Canceling Orders

Changing Stock Orders

To change a SmartEx order, go to the Account Detail window, Order Status tab and either right-click on the open order then select Change or click once on the order to highlight it, then click Orders > Change. A pop-up box will appear prompting you to modify your order.

Note that you cannot change the order type of a SmartEx order to or from a trailing stop order after the order has been submitted. You must first cancel the order and then resubmit with a different order type. 

Direct Access orders can never be changed.

Changing Multi-Leg Option Orders

Changing multi-leg option orders is similar to changing any other kind of order and takes place from the Order Status tab of the Account Details window. You can change the quantities, limit price (if applicable), special conditions, etc. Any fields unavailable to change are grayed out.

The most significant difference is the Order Types available when changing a multi-leg order. You can choose between Limit Debit and Limit Credit, as well as Even (neither debit nor credit), and of course, Market.

Click Verify Order to confirm and submit the changed order.

Canceling Orders

You can request to cancel open orders via the Order Status Tab. All Open orders have a green box in the left-most column, and you can either click on the order and press Ctrl+C or right-click on the order and select Cancel.

Because of the speed of execution and the short life span of market and marketable limit orders, canceling these orders may not always be possible.